Privacy Policy

Effective date: August 4, 2026

Information we collect

We may collect names, email addresses, phone numbers, pickup and destination addresses, travel dates and times, flight details, passenger and luggage information, vehicle preferences, special instructions, corporate account details, and other information submitted through our forms, phone calls, emails, or booking services.

Our website and service providers may also collect limited technical information such as browser type, device information, IP address, pages visited, cookies, and website-performance data.

How we use information

We use information to respond to inquiries, prepare quotations, confirm and manage reservations, coordinate chauffeurs and vehicles, communicate pickup instructions and trip updates, process payments, provide customer support, maintain business records, improve our services, prevent fraud, and comply with legal obligations.

How information may be shared

Information may be shared only as reasonably necessary with assigned chauffeurs, qualified transportation affiliates, booking and dispatch providers, payment processors, communications providers, website hosting providers, professional advisers, insurers, and government or law-enforcement authorities when required by law. Ride On Nashville does not sell customer personal information.

Payments

Payment-card information should be collected and processed by our approved payment or booking provider. Ride On Nashville does not intend to store complete card numbers on this website.

Retention and security

We retain information for as long as reasonably necessary to provide service, maintain reservation and financial records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative and technical safeguards, but no website, transmission, or storage system can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete personal information by contacting us. Some information may need to be retained for completed reservations, accounting, fraud prevention, insurance, or legal compliance. You may control cookies through your browser and unsubscribe from optional marketing messages.

Children’s privacy

Our website and transportation services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website.

Policy changes

We may update this policy as our website, booking technology, or business practices change. The effective date above will identify the latest published version.

Contact us

Questions or privacy requests may be submitted to admin@rideonnashville.com or 615-815-5771.